配送ポリシー
FansDrop Shipping Policy
Last Updated: [08/14/2026]
Certain FansDrop products are offered through limited-time crowdfunding Campaigns and are produced after the applicable Campaign successfully reaches its Minimum Order Goal.
Please review the following shipping information before placing an order.
1. Production & Shipping
Once a Campaign successfully reaches its Minimum Order Goal, the product will enter production.
Production typically takes approximately 40–90 days, depending on the product type, materials, and manufacturing process.
The production period begins when the product officially enters production and does not include international transportation, customs clearance, or final delivery time.
All FansDrop orders are shipped from China after production is completed.
2. Shipping Times
Estimated shipping times after dispatch are:
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United States: approximately 7–10 days
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International destinations: approximately 7–15 days
These shipping times are estimates and may vary depending on the destination, carrier, customs clearance, local delivery conditions, and other circumstances outside FansDrop's reasonable control.
The production period and shipping period are separate.
3. Shipping Costs, Duties & Taxes
Shipping costs are calculated at Checkout based on the shipping destination and package details.
All applicable customs duties, taxes, and related fees will be calculated and collected at Checkout. Customers will not be required to pay additional customs duties, taxes, or import fees upon delivery.
4. Shipping Confirmation & Tracking
After your order has been shipped, you will receive a Shipping Confirmation Email containing:
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Your Order Number; and
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Your Tracking Number.
You may use the Tracking Number to monitor the shipping status of your order.
Tracking information may take some time to become active after the package has been handed over to the carrier.
5. Shipping Delays
FansDrop will make reasonable efforts to arrange shipment according to the estimated schedule.
However, delays may occur due to circumstances including:
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Customs clearance;
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Carrier delays;
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Severe weather;
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Transportation disruptions;
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Government actions;
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Natural disasters;
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Major supply-chain disruptions; or
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Other circumstances beyond FansDrop's reasonable control.
6. Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, FansDrop is not responsible for packages that are subsequently lost or stolen.
If your tracking information shows that your package has been delivered but you cannot locate it, please contact the carrier directly for assistance.
7. Damaged or Incorrect Items
If your order arrives damaged, defective, or contains an incorrect item, please contact us within 7 days of receiving your order.
Such claims will be handled in accordance with the FansDrop Refund Policy.
8. Order Status & Contact
If you have any questions regarding the status of your order, please contact us at: