FaveDrops Shipping Policy

Last Updated: September 15, 2026

Thank you for supporting FaveDrops and the creators we work with.

Most products offered through FaveDrops are made-to-order or crowdfunding pre-order products. This means products are manufactured after a Campaign is successfully completed and may not be available for immediate shipment.

Please review the following shipping information before placing your order.

1. Order Processing & Production

FaveDrops products offered through crowdfunding Campaigns are not in-stock products.

After a Campaign successfully reaches its Minimum Order Goal, the product will enter production.

Production typically takes approximately 1–3 months, depending on the product type, manufacturing process, complexity, quality-control requirements, and other production factors.

Production time is separate from shipping time.

The estimated production or shipping schedule shown on the relevant Campaign page is provided for reference and may be updated if necessary.

2. Shipping Origin

FaveDrops orders are generally shipped from China.

We work with international logistics providers to deliver orders to customers in supported countries and regions.

3. Estimated Shipping Time

After your order has been dispatched, estimated delivery times are generally:

• United States: approximately 7–10 days

• Other international destinations: approximately 7–15 days

These delivery times are estimates only and are calculated from the date the package is handed over to the shipping carrier.

Actual delivery times may vary depending on the destination, shipping carrier, customs clearance, local postal services, holidays, weather conditions, and other circumstances outside FaveDrops' reasonable control.

4. Shipping Confirmation & Tracking

Once your order has been shipped, we will send a Shipping Confirmation Email to the email address associated with your order.

The Shipping Confirmation Email will normally include:

• Your Order Number; and

• Your Tracking Number.

You may use the Tracking Number to monitor the delivery status of your package.

Please note that tracking information may take some time to update after the package has been handed over to the carrier.

5. Shipping Fees

Shipping fees, where applicable, will be calculated and displayed at Checkout before you complete your purchase.

Shipping costs may vary depending on:

• Delivery destination;

• Product size and weight;

• Number of items ordered; and

• Available shipping methods.

For Unlock participation, shipping is not charged at the Unlock stage. Applicable shipping fees will be calculated when the corresponding Live Campaign order is completed.

6. Customs, Duties & Taxes

International shipments may be subject to customs inspections, import duties, taxes, VAT, handling fees, or other charges imposed by the destination country or region.

Unless otherwise stated at Checkout, such charges are not included in the product price or shipping fee and may be the responsibility of the customer.

Customs requirements and charges vary by country or region. Customers are responsible for complying with applicable local import requirements.

FaveDrops does not control customs authorities and cannot guarantee how long customs clearance may take.

7. Shipping Address

Customers are responsible for providing a complete, accurate, and deliverable shipping address when placing an order.

Please carefully review your shipping information before completing Checkout.

FaveDrops is not responsible for delivery failures, delays, returned packages, or additional shipping costs resulting from:

• Incorrect or incomplete addresses;

• Incorrect postal or ZIP codes;

• Missing apartment, unit, or building information;

• Invalid recipient information; or

• Other inaccurate shipping information provided by the customer.

If a package is returned to us because of incorrect or incomplete shipping information, additional shipping charges may apply before the package can be shipped again.

8. Address Changes

If you need to change your shipping address, please contact us as soon as possible at info@favedrops.com.

We will make reasonable efforts to update your shipping information before fulfillment begins.

However, once an order has been processed, packed, or shipped, we may not be able to change the delivery address.

9. Shipping Delays

Estimated delivery dates are not guaranteed.

Shipping may be delayed due to circumstances including, but not limited to:

• Customs clearance;

• Carrier delays;

• Peak shipping periods;

• Public holidays;

• Severe weather;

• Natural disasters;

• Transportation disruptions;

• Government restrictions;

• Supply-chain disruptions; or

• Other events outside FaveDrops' reasonable control.

Where possible, FaveDrops will provide relevant updates regarding significant delays affecting Campaign fulfillment.

10. Lost or Undelivered Packages

If your tracking information shows that your package has not been delivered within a reasonable period after the estimated delivery window, please contact us at info@favedrops.com.

Please provide:

• Your Order Number;

• Your Tracking Number; and

• A brief description of the issue.

FaveDrops will review the shipment information and, where appropriate, work with the shipping carrier to investigate the package.

A package will not automatically be considered lost solely because tracking information has temporarily stopped updating.

11. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at info@favedrops.com within 7 days of receiving your order.

Please include:

• Your Order Number;

• A description of the issue; and

• Clear photographs showing the product and the issue.

Claims will be reviewed in accordance with our Refund Policy and Terms of Service.

12. Contact Us

If you have any questions regarding shipping or the delivery of your order, please contact:

FaveDrops
Website: favedrops.com
Email: info@favedrops.com